Refund and Returns Policy for SafeOpis

At SafeOpis, we strive to ensure that our customers are completely satisfied with their memory-boosting supplements. This Refund and Returns Policy outlines our practices regarding returns, refunds, and exchanges. We encourage you to read this policy carefully to understand your rights and our procedures.

1. Return Eligibility

You may return products purchased from SafeOpis within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:

  • The product must be unopened and in its original packaging.
  • A proof of purchase (receipt or order confirmation) is required.
  • Items marked as final sale cannot be returned.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at support@safeopis.com or call us at (985) 385-2842. Provide your order number and the reason for the return.
  2. Receive Instructions: Our team will provide you with instructions on how to return the product.
  3. Ship the Product: Pack the item securely and ship it back to the address provided in the return instructions. Please note that return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

3. Refund Processing

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to the original payment method within 7-10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund.

4. Exchanges

If you wish to exchange a product for a different item, please initiate a return as described above and place a new order for the desired item. Exchanges are subject to product availability.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at support@safeopis.com or (985) 385-2842. We will work with you to resolve the issue by offering a replacement or refund.

6. Contact Information

For any questions regarding our Refund and Returns Policy, please contact us:

  • Address: 206 E Main St, Delcambre, LA 70528, USA
  • Phone: (985) 385-2842
  • Email: support@safeopis.com

Thank you for choosing SafeOpis! We appreciate your trust in our products and are committed to ensuring your satisfaction.